Privacy Policy

Last Updated:22.08.2023

Welcome to Momono Pawfect Care ("us", "we", or "our"). We are committed to safeguarding the privacy of our website visitors, clients, and their furry companions. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the practices described below.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you use our services, make inquiries, or contact us, we may collect your name, email address, phone number, and other relevant contact details.

  • Pet Information: To offer the best care, we collect information about your pets, including names, breeds, medical history, and special needs.

  • Usage Data: We may collect data about your interactions with our website, such as IP address, browser type, referral source, pages visited, and the time and date of each visit.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing pet sitting and dog walking services tailored to your needs.

  • Communicating with you about appointments, updates, and special offers.

  • Maintaining records for administrative, legal, and regulatory purposes.

  • Improving our website, services, and customer experience.

  • Sending relevant content and marketing communications, subject to your preferences.

3. Information Sharing and Disclosure

We may share your information with third parties under specific circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as scheduling tools and payment processors.

  • Legal Compliance: We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We are dedicated to protecting your personal information and employ security measures to prevent unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot guarantee the security of information transmitted to or from our website.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also update your communication preferences for marketing materials. To exercise these rights, please contact us at [email address]. Please note that certain data must be retained for legal, administrative, or legitimate business purposes.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can modify your browser settings to disable cookies, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email address].

Thank you for entrusting Momono Pawfect Care with the care of your beloved pets.